What happens to the existing Shopify site, the product catalogue, and the info@ mailbox?
The wrightsjewelleryshop.co.uk domain stays in your name. The rebuild is an Astro static site on Vercel, which removes the ~£25-30/month Shopify Basic floor if eCommerce is not the core. If you want to keep online product browsing, the catalogue migrates to a small CMS surface and stays browseable. The info@wrightsjewelleryshop.co.uk mailbox is unchanged. The current Shopify URL paths (/pages/contact, /pages/about, /blogs/...) all redirect cleanly to the new equivalents so no existing customer link breaks.
You name "the Wright family" rather than a specific current owner. Why?
Because I am not confident enough in a third-party attribution to put a single living individual's name on a homepage I built without speaking to them first. The "E.J. Wright & Son" trading name (still on the Yell and Eros directory listings) tells me the founder was E.J. Wright and that a second-generation succession happened; the local-history record names "Wright's watchmakers" as the original Quadrant tenant. That is enough to anchor the heritage block honestly without fabricating a current-owner name. On the first call, you tell me who runs the bench today and we add their name to the rebuild with their permission.
What does the on-bench repairs band actually contain?
Four service cards: watch repair (battery, strap, movement service), clock repair (mechanical and quartz, antique service), jewellery repair (ring resize, chain solder, clasp replacement, stone re-set), and engraving. Each card carries an indicative turnaround: same-day for watch batteries and strap adjustments, 1-2 weeks for ring resize and engraving, 2-4 weeks for clock servicing. A "while-you-wait" callout sits above the band for batteries and straps. Service schema on each card, so "watch battery St Albans", "ring resize Marshalswick" and "clock repair Hertfordshire" begin surfacing Wrights in the local answer panel within weeks.
How does this compete against Beaverbrooks and the chain jewellers in St Albans city centre?
It does not compete on marketing budget. The chains have orders of magnitude more spend. It competes on the queries the chains cannot answer convincingly. "On-bench watch repair St Albans" (the chains send work off-site). "Family jeweller Marshalswick" (the chains have no Marshalswick presence and no family name). "1961 jeweller St Albans" (chains have no founding year worth surfacing). "Repair while-you-wait Hertfordshire" (chains structurally cannot). With JewelryStore + Service + FAQPage schema, those long-tail queries become Wrights' game. The walk-in customer who wants a watch battery on a Saturday morning ends up at 39 The Quadrant, not the Maltings.
Do you commit to a single visual direction up front, and do I have to have a brand ready?
No. The rebuild is one fully-built proposal direction (bottle-green awning, warm cream parade, brushed-platinum and watchcase-bronze accents), shipped at /preview for you to react to. If the palette or the type lands, we keep going. If you want a different direction (more contemporary, more wedding-led, more black-and-gilt) I rebuild it in week one before any of the schema, copy, or page-structure work goes into the production direction. There is no brand book required from your side. The rebuild samples from the existing logo, the storefront, and the Quadrant materials. Your input on the first call is which direction sits right, not a separate branding exercise.